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FAQ

  • Delivery Options?
    Click & Collect £0.00 Royal Mail Tracked £5 UK Next Day Delivery £8 UK Saturday Delivery £12
  • Has My Order Been Shipped?
    We will keep you updated via email on the progress of your order. Please note if you order on a Saturday or Sunday the order will be dispatched on Monday, except for Bank Holiday weekends when it will be dispatched the following Tuesday.
  • Can I Return My Order?
    Yes, of course! If you have changed your mind we are happy to refund your order, providing: Items must be returned within 14 days from the date you receive your order. Not show wear & tear
  • Can I exchange my order?
    If you close to the store and choose click and collect, we do offer this service.
  • When Will My Order Arrive?
    Our Standard Delivery option is sent with royal mail on a 48-tracked service and takes 2-3 working days. Next day delivery is dispatched with Royal mail special next day guaranteed by 1pm and is sent the same day if you order before 1pm and you will receive the following working day by 1pm. This service only applies for orders place Monday to Thursday excluding bank holidays.
  • What time does our shop open?
    We open Monday to Friday 10-5pm and Saturday 10-5:30pm.
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